Privacy Policy
Villa Sainte Medical Spa (“Villa Sainte,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you provide through our website, online booking platform, and other communication channels. We collect, use, and protect personal information in accordance with applicable United States federal and Florida laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, and the Florida Information Protection Act (FIPA), where applicable. We implement reasonable administrative, technical, and physical safeguards to help protect the confidentiality and security of the information we collect.
Website Analytics & Cookies
Cookies and Analytics
Our website may use cookies, pixels, and similar technologies to improve website performance, analyze visitor activity, personalize your experience, and measure the effectiveness of advertising campaigns. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
HIPAA Disclaimer
Information submitted through general website contact forms, newsletter sign-ups, or promotional requests may not be considered Protected Health Information (PHI) under HIPAA. Medical information collected during the provision of healthcare services is handled in accordance with our Notice of Privacy Practices and applicable HIPAA regulations.
Marketing Communications
With your consent, we may send promotional emails, text messages, or other communications regarding our services, events, educational content, and special offers. You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Information Sharing
We do not sell or rent your personal information. We do not share your personal information with third parties for their own marketing purposes.
We may disclose information to trusted vendors and service providers who perform services on our behalf, including appointment scheduling, payment processing, secure messaging, website hosting, analytics, customer relationship management, and other business operations. These providers are contractually obligated to safeguard your information and use it only for the services they provide to us.
We may also disclose information when required by law or to protect our legal rights.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may:
- Request access to the personal information we maintain about you.
- Request corrections to inaccurate information.
- Opt out of marketing communications.
- Request information regarding our privacy practices.
Requests related to medical records are governed by applicable healthcare privacy laws and our Notice of Privacy Practices.